The Brick Complaint
Reviewed by
there is no warranty - Mattress and box springs
we bought a set of king mattress from the brick last year , they made us buy the most expensive frame to make our warranty not only 15 but a life time .3000 dollars later we got it ,
away from the BRICK. the right side of the mattress sinked after a month .obviously with the life time warranty
in hans we called them . 2 months later a very nice guy from brick comes and inspect the mattress and told us that it is defective ,and in 3 days they are going to exchange it for us.2 months later a very rude guy calls us and demand a 2nd inspection (he was from Simmons ) he said they don,t trust the brick,s inspector and tried so hard to show me that the dept of the sinking is only one inch ( the first inspectors pictures shows 1.5 inch .so they cant do any thing about it .we called the brick again 2 months ego and still waiting.do your family a favour and stay
away from the BRICK. the right side of the mattress sinked after a month .obviously with the life time warranty
in hans we called them . 2 months later a very nice guy from brick comes and inspect the mattress and told us that it is defective ,and in 3 days they are going to exchange it for us.2 months later a very rude guy calls us and demand a 2nd inspection (he was from Simmons ) he said they don,t trust the brick,s inspector and tried so hard to show me that the dept of the sinking is only one inch ( the first inspectors pictures shows 1.5 inch .so they cant do any thing about it .we called the brick again 2 months ego and still waiting.do your family a favour and stay
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Review Rating: 1 out of 5
Reviewed By: siakohan
Company: The Brick
Product: Mattress and box springs
Date Added: 9 years ago
Company Location
ontario
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