The Brick Complaint
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the brick fridge - hisense fridge
I bought a fridge March 18/2017 delivery time August 4/2017. I talked to sales person Rebecca about the fridge March 18 she told me that she can't hold that long. So I called Toronto Ontario the brick they told me yes sure no problem it's no more then 6 months. I went back to the store in London Ontario so they agree , and before that I ask Rebecca if they will hold the fridge for me because the gap its long . She told me yes she can hold the fridge if I purchase it.when I called brick in Toronto they said they had 15 in stock and they could hold one for me.the London store said the same thing.i then purchased the fridge in London Ontario. May2 /2017 I got a call from Rebecca at the brick in London telling me that the fridge has been discontinued.i then called hi sense canada and they said the fridge has not been discontinued.i then went online and the brick was still advertising the fridge for sale with a delivery time of June 14/2017 and I copied the ad.i then went to the brick store in London and they still had a floor model on the floor so I took a time stamp photo of it.i talked to Rebecca about the fridge and she offered me a dented floor model for the same money which I refused. I asked for my money back in cash and the brick refused I was only offered a store credit which I refused.
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Review Rating: 1 out of 5
Reviewed By: Bobs123
Company: The Brick
Product: hisense fridge
Date Added: 7 years ago
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