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The Brick Support Ticket - Calgary - POOR MANAGEMENT

The Brick Support Ticket - Calgary

POOR MANAGEMENT

Created By: wendyowoo's Picture wendyowoo Last Reply: wendyowoo's Picture wendyowoo
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

On Aug 10th I went to the Sun ridge Brick in Calgary Alberta. I dealt with a nice young man by the name of Joseph. He was having issues with the computer system due to the upgrades and kept asking help from several managers. The steps he took were all right. He was helpful and respectful. He took us up to customer service because the order summary was not printing and asked for help. A manager by the name of Valentina came up and was extremely disrespectful to Joseph in my presence. Her tone, her demeanour was so condescending and so unprofessional. She should be reprimanded or go take managerial classes. I was not impressed with her behavior in the least bit.


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