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The Brick Support Ticket - Toronto, ON - Never Shop at The Brick!

The Brick Support Ticket - Toronto, ON

Never Shop at The Brick! - delivery and product quality

Created By: Customer1245's Picture Customer1245 Last Reply: Customer1245's Picture Customer1245
Priority Level: [Low] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: delivery and product quality

I took a day off from work today so I can wait for my stuff to be delivered, They were supposed to call me to give a 3 hours window but I never received a phone call. I went out to get coffee and in the meantime the delivery guys showed up at my apt with our calling me. They could not wait for me until I get home to let them in, when I called the delivery customer service center the associate was rude, told me there was nothing they can do for me and I have to wait until Friday. The whole process is so horrible and I would never shop at The Brick again!


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