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The Brick Support Ticket - Extended Warranty

The Brick Support Ticket

Extended Warranty

Created By: Daltro's Picture Daltro Last Reply: Arch's Picture Arch
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 1 year ago
Department: N/A Replies: 2

Samsung Plasma Screen - Bricks Extended Warranty

Bought a 2000 dollar plasma tv from Brick plus another 399.00 for extended in home service warranty. What a joke as never received in home service ,had to bring my 50" screen in to the service company they designated and then they decline the claim trying to tell me due to impact damage. TV was turned on, made a loud bang, screen went black and started to make buzzing noise. Unplugged TV called warranty dept and w/o them even going into the unit they see pictures sent by service company and right of way decline claim saying I must of dropped my set. The Brick not only took me for my TV but mislead me on in home service warranty and has ripped me off for 2300 dollars without even an apology or offering to reimburse me for my extended warranty I paid for and nevwer received.
Never will they earn my business again as all the BRICK is good for is taking your money and run.


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Arch says: (1 year ago)
 0
I know why it is called THE BRICK. Talking to their complaint dept. is like talking to a brick wall.



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