Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
The Brick Complaint - delivery troubles - delivery and product quality
The Brick Complaint

The Brick Complaint

ADVERTISEMENT

delivery troubles - delivery and product quality


I purchased a $4000++ kid bedroom set. It was delivered without the bottom floor of the drawer (the drawer under the bed)AND they delivered the wrong mirror. FINE..I call, complain...ok, they will deliver the correct mirror, but I must pick up the drawer's bottom floor at the store. GREAT. NOW THE HELL STARTS. They tell me they will come from 10 to 1 pm on Friday....we waited until 7:20 pm...no delivery. We called numerous times...at 3 pm,they said...it will be there in 2 hours...ha! The next day I call to reschedule...delivery time is from 2:30 til 10 pm on Saturday...no delivery, no calls back, no one answers the phone, when they do, they hang up....wonderful delivery service!!! Then they reschedule for Wednesday...with a note that they must call one hour prior to coming...they show up without calling...good thing I was home....the mirror gets installed AGAIN and I realize that the mirror has an internal black spot right in the middle...WONDERFUL...again, I call, complain, and when the drawer bottom arrives for my pick up, I will go out of my way to return the mirror and get the new mirror as well...only because I refuse to wait a 5th time for a delivery and waste all my time and get frustrated for their poor service and quality control. I doubt I will ever purchase again from them until there is some type of proof that their delivery program has drastically improved!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to The Brick
SUBMIT a ticket
for The Brick
WATCH videos
for The Brick
More The Brick Reviews and Complaints MORE reviews and complaints
for The Brick

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More The Brick reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team