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The Brick Complaint - The Brick Furniture - Kent Loveseat and Sofa
The Brick Complaint

The Brick Complaint

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The Brick Furniture - Kent Loveseat and Sofa


Very Low Quality fabric Kent Sofa and Loveseat

Sept 2014 i purchased a sofa and loveseat at the brick with 5 year extended warranty. As soon as we started using it i noticed that the fabric was pilling. I thought it's because its just new but as we days go by using it i noticed that it gets worst everyday.Then finally on May 2015,i made a call to their furniture warranty customer service. They send a technician to take a look at it but they decide that the pilling is not under warranty and its wear and tear.I was so mad about their decision. They sold to me a very bad quality of fabric furniture. Only months of using the sofa and loveseat looks like a ten year old furniture. Up to know im still fighting with them. I will never ever buy anything to them. And i will make sure that everyone that i know will do the same. Through internet and social media we should warm everybody not to buy anything from The Brick.


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