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The Brick Complaint - Sofa delivery not done as Truck Driver (Delivery guy from The Brick) is such an idiot. - The Brick delivery at Toronto.
The Brick Complaint

The Brick Complaint

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Sofa delivery not done as Truck Driver (Delivery guy from The Brick) is such an idiot. - The Brick delivery at Toronto.


People,
DO NOT trust or believe on " The Brick " delivery, warranty and customer support. NO ONE willing to take responsibility on the issue as there are so much UNTOLD "The Brick Policy" that you end up with unsolved issue for ever.
Even the delivery guy (Truck Driver) will put you in loop with just keep saying "it's not our policy" (even when he has no logical answer or not sure what is the answer) that you regret even stepping into The Brick store.
The Brick reschedule my sofa delivery for four times! each time the delivery guy came a new "Policy" and left without delivering the item.
At the last time I asked him to drop the sofa in front of my driveway and go, I want to use the sofa on my drive way not inside my house. Guess what he says: "It's not in our policy". He jumped into the truck and left without saying why he is leaving!!!
Are these human that The brick is hiring for their delivery crew or bunch of idiots?!
Don't want to tell you about keep transferring your call from automated directory to another automated directory and no one even have least support or advise on what should you do.
I've never seen or heard such a delivery behavior and rude delivery staff in any company.
Wondering how this company survived in Toronto with these service.!


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