The Brick Complaint
Reviewed by
Ripped and peeling Sofa - Reclining Sofas
Our painful story starts with buying a sofabed from The Brick with extended BLANKET warranty on the top by paying around $180. Problems started soon when the bed broke. Technician was sent to see the problem. They found the problem and said we are ordering the broken part. Part came after 2 months and when they tried to fix it, they found that it was wrong part. Another order, another 2 months, again the part was wrong. Finally after 2 more months (total in 6 months) they decided to replace the sofa. So we purchased a recliner Microfiber Sofa again with additional warranty on it fearing that it might can go wrong again. And not to be surprised, this one started with peeling of the microfiber at 7 places and a broken arm. And the uphill task started again by calling customer service. Technician came again, wrote down the report and this time to our surprise, they said its peeled and ripped from 5-7 places so we cant fix it and only broken arm will be fixed though the technician admitted that rips are not by any sharp object but its just peeling off but customer service (the most rude one I have ever had) just hung the phone on my face by saying I will let someone else to call you and we are waiting for it. This is after paying 180 plus 180 (two times of additional BLANKET warranty) to The Brick. Nothing is solved as of yet and we are with broken and ripped sofa in our living room with cotton sticking out of those seats and back and mocking us and telling us the story of the BRICK.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More The Brick reviews
- Friends Dont let Friends Buy From The Brick
- BUYER BEWARE
- File your complain against The Brick
- Why am I STILl waiting for the items I purchased??
- I Require the items I purchased!
- DONT BUY BRICK FURNITURE
- delivery troubles
- Don't by leather sectionals at The Brick
- delivery date
- The Brick Sucks
- The Brick - Winnipeg, MB, Regent Ave. Location
- credit card interest rate
- Ridiculous Service
- Trauma caused by The Brick
- Customer Experience
- you idiots
More
Similar reviews
- Peeling leather sofa
- Peeling leather
- Ashley durablend sofa peelig
- three deliveries and three pieces of crap
- Durablend blended leather 2 piece sectional sofa
- Furniture Sucks
- Genuine leather sofa and love seat turns to be fake !!
- Don't backing there products
- EXTREAMLY TERRIBLE QUALITY/NEVER PURCHASE THIS BRAND AGAIN
- Peeling Leather
- bought sofa, love seat and chair told it was leather and exteneded 5 year warranty
- Peeling durablend
- leather sectional sofa
- Broken couch
- bonded leather sofa only lasted 2 years before cracking and peeling
- Take my advice!!!
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"Thank you for this site it really works. I wrote a review, the company saw it and contacted me. They wanted to answer my complaint. I got my problem SOLVED!!!!" Stephen
MeasuredUp Success Stories
Activity
Details
Review Rating: 2 out of 5
Reviewed By: pankaj23m
Company: The Brick
Product: Reclining Sofas
Date Added: 7 years ago
Company Location
ON
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live