Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
The Brick Complaint - Ripped and peeling Sofa - Reclining Sofas
The Brick Complaint

The Brick Complaint

ADVERTISEMENT

Ripped and peeling Sofa - Reclining Sofas


Our painful story starts with buying a sofabed from The Brick with extended BLANKET warranty on the top by paying around $180. Problems started soon when the bed broke. Technician was sent to see the problem. They found the problem and said we are ordering the broken part. Part came after 2 months and when they tried to fix it, they found that it was wrong part. Another order, another 2 months, again the part was wrong. Finally after 2 more months (total in 6 months) they decided to replace the sofa. So we purchased a recliner Microfiber Sofa again with additional warranty on it fearing that it might can go wrong again. And not to be surprised, this one started with peeling of the microfiber at 7 places and a broken arm. And the uphill task started again by calling customer service. Technician came again, wrote down the report and this time to our surprise, they said its peeled and ripped from 5-7 places so we cant fix it and only broken arm will be fixed though the technician admitted that rips are not by any sharp object but its just peeling off but customer service (the most rude one I have ever had) just hung the phone on my face by saying I will let someone else to call you and we are waiting for it. This is after paying 180 plus 180 (two times of additional BLANKET warranty) to The Brick. Nothing is solved as of yet and we are with broken and ripped sofa in our living room with cotton sticking out of those seats and back and mocking us and telling us the story of the BRICK.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to The Brick
SUBMIT a ticket
for The Brick
WATCH videos
for The Brick
More The Brick Reviews and Complaints MORE reviews and complaints
for The Brick

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More The Brick reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team