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The Brick Complaint - LG broken washing machine - LG front loader washer
The Brick Complaint

The Brick Complaint

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LG broken washing machine - LG front loader washer


I need my washer is be fixed as soon as possible.
To whom it may concern I purchased in 2013 an LG washer and dryer set with a 5 year warranty from a Brick located in Montreal in a specific store located in Anjou.

My phone number on the file is 514-619-2012 which is my old telephone number.

My washing machine isn't working since November 28th.

I called the brick and on Dec 2 Technician came over to my house to inspect the washer and he ordered the necessary piece which needs to be replaced.

On December 9th the Technician came back with a piece and tried to resolve the issue and realized that the piece isn't the right one and he needs to place another order to in oder to get the right piece.

On December 17 I called the brick again and the representative told me it would take up-to 90 days to receive the correct piece.

I have a house hold of 4 adults and 4 pets and 2 children. I have crazy quantity of laundry to do ever since November 28th.

I've been going to laundry mats and to the dry cleaners which is costing me a fortune even tho I have a 5 years of warranty of my laundry set.

This is such an inconscience and I am extremely upset.

Who will be responsible for all my laundry bills?

I sent the brick a direct message on Facebook messenger it has been read but no one has replied to my messages. Then I posted a comment on the brick's official website with my current telephone number which I prefere keeping it confidential on social media.


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