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The Brick Complaint - Friends Dont let Friends Buy From The Brick - Leather sofa
The Brick Complaint

The Brick Complaint

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Friends Dont let Friends Buy From The Brick - Leather sofa


I bought $3000.00 worth of sofas from the brick . They came to deliver the 1st time and told me the sofas would not fit through the door. I arranged to have a window removed for the next delivery at which time they bought the couches right through the door! As they brought the second couch through they damaged it. When I reported it they said it would be replaced. I called back 2 weeks later to find out where my couches are at which time I was told they would not send out new couches and that a technician would have to come fix them. It has now been 1 year and the couches are still not fixed!


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Comments


RDavidson says: (9 years ago)
 +1
I do not advise anyone to buy from the brick. The do not help you with your problems,they do not do anything about your problems or help fix what is damaged. Everything that i had bought from there falls apart and when it is brought back they do not send you the same one. If you are going to spend your money at the brick you may as well take it and through it into a garbage can. They attack you verbally when you go into the store to let them know about your problems and when you write to them you let them know about anything they lie about what was going on and they then make it seem like your lieing about it. DO NOT ADVISE YOU TO BUY FROM THERE. Also Nov of 2008 i had fraud on my name from them when applying for a brick card, it had turned my credit over for the worst and now i cant do anything or apply for anything for another 6 months. AGAIN DONT BUY FROM THE BRICK!



kelson0001 says: (9 years ago)
 -1
The Brick will ignore your complaints unless you do one of the following. File your complaints so that it ACTUALLY matters:

1. File a complaint with the Canadian Consumer Protection Branch (http://www.gov.on.ca/mgs/en/ConsProt/STEL02_168949.html)

2. File a complinat with the Better Business Bureau
(http://www.ccbbb.ca/). There's a 'complain' option at the top of the page




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