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The Brick Complaint - DONT BUY BRICK FURNITURE - CAMDEN SOFAS
The Brick Complaint

The Brick Complaint

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DONT BUY BRICK FURNITURE - CAMDEN SOFAS


I PURCHASED SOFA'S IN MAY 2009 AND I WAS TOLD THAT I SHOULD RECIEVE THEM BUY MID MAY, SO I WENT ON AND SOLD MY OLD SOFAS THINKING I SHOULD RECEIVE THE SOFAS SOON, WHAT HAPPENS NEXT I GET A PHONE CALL ON MAY 16TH SAYING THAT THERE WILL BE A DELAY UNTIL THE END ON THE MONTH, I WAS STILL OK WITH IT THINKING ITS NOT 2 FAR AWAY, AS MAY COMES TO THE END I NEVER RECEIVE ANY CALL FROM THE BRICK , SO I DECEIDE TO CALL TO SEE WHATS GOING ON, AND THEN I WAS TOLD THAT IT SHOULD BE FOR THE FISRT WEEK OF JUNE,SO THEN 2DAY I GO DOWN TO SEE WHATS HAPPENING AT THE BRICK AND THEY SAID THE ESTIMADE DELIVERY DATE IS JUNE 24.2009 I DONT KNOW IF YOU WANT TO WAIT THAT LONG FOR SOFA AFTER HEARING THAT I CANCELLED MY ORDER AND I AM VERY HAPPY I HAD PURCHASED THE SOFA FROM THE BRICK CARD WITH NO INTEREST NO PAYMENTS UNTIL 9 MONTHS WITCH HELPED A LOT BECAUSE I DO KNOW THAT THEY DONT GIVE YOU A FULL REFUND ON YOUR MONEY IF IT WAS PAID BY CASH OR VISA ETC..... PLEASE TAKE THIS TO MIND DONT BUY BRICK STUFF


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Comments


MarciS says: (7 years ago)
 0
The brick is a rip off place, that takes advantage of people making false claims, and then saying that a hide a bed couch is only supposed to last for a year. They are bogus and bullshit, and I will not ever be purchasing product from the Brick.



lovedit says: (9 years ago)
 0
I have come to realize that it is not the company but the people that company hires. I understand that training takes a considerable amount of time especially with someone who has never worked in this field before. However I believe that any good manager should avoid putting a new staff member on the floor to fend for themselves especially with no supervision. My experience at the Brick Mattress Store was nothing but delightful, I have no doubt that my help from the sales person contributed to that. She happily answered all my questions, which were all very much so correct, she explained all that was offered with the mattress at their set costs as well as faxed without hestitation my receit where I needed it to go and finally she was friendly, good humoured and patient, thus I was a first time buyer. Not only was she a wonderous help, she had also worked there for 5 years and she raved about her management. In conclusion, it is not the company one should avoid buying from it is the people. If you are not happy with your salesperson ask for another, if they are rude and havnt a clue as to what they are selling you, ask for the manager.



Salesperson says: (9 years ago)
 +1
The Brick will give you a FULL refund on undelivered product on any type of payment ,credit cards debit etc You would have to wait for a cheque if you paid cash as the store does not give cash refunds.Your information is not correct.




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