The Brick Complaint
Reviewed by
charges - fernisher
I bought furniture last year from the brick Coquitlam.
The customer services told us that we have this offer with no interest and no insurance, and now I paid the total amount off,
but my account balance shows I have to pay 500$ more for a insurance which was not disclosed for us and nobody explain for us before and we were not aware of it. The Brick did not tell us anything about the "insurance" when we bought the furniture in fact they forced it on us without us knowing about it which is stealing. We are new to Canada,and I try to talk with TD bank and The Brick, but nobody cares to answer ,and I was waiting on the line for a very long time, and after several times trying I get upset of this ignorance to call them or to go there.
I am so upset ,offended and frustrated to deal with The Brick, I hope your management help us with this problem, and find a solution for us as soon as possible.
The customer services told us that we have this offer with no interest and no insurance, and now I paid the total amount off,
but my account balance shows I have to pay 500$ more for a insurance which was not disclosed for us and nobody explain for us before and we were not aware of it. The Brick did not tell us anything about the "insurance" when we bought the furniture in fact they forced it on us without us knowing about it which is stealing. We are new to Canada,and I try to talk with TD bank and The Brick, but nobody cares to answer ,and I was waiting on the line for a very long time, and after several times trying I get upset of this ignorance to call them or to go there.
I am so upset ,offended and frustrated to deal with The Brick, I hope your management help us with this problem, and find a solution for us as soon as possible.
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Review Rating: 1 out of 5
Reviewed By: moseiri
Company: The Brick
Product: fernisher
Date Added: 9 years ago
Company Location
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