The Brick Complaint
Lies
2 Weeks go by and the Brick calls us up and says that our couch will be arriving on December 17th. December 17th came along and the couch never arrived. Then I was told that my furniture would be arriving on January 14th!!! I ended up calling my salesperson (Ami) and she said that i will definitely be getting my couch on December 30th as it was in writing.
December 30th comes along and my couch does not arrive. I called up, told them what happened, and i was put on hold for nearly an hour.
After getting through, i was told that my couch would be arriving january 14th again. After arguing with them, i ended up getting my couch delivered on december 31st. they had more than one order coming to jasper.
So my couch arrived on december 31st. Ami also sold me this protection for my suede couch. However, the protection was not to be used with suede! I'm sure they had a good laugh at my expense.
I do love my couch, but the Brick really gave me a lot of stress for this past month. I am very tired...
I hope you all have better luck shopping than i did. Happy new year!!!
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1920- 99 STREET EDMONTON
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